Regulation: DORA
DORA is a test of how you operate, not a mapping exercise.
The Digital Operational Resilience Act has applied to a broad range of financial entities across the EU since 17 January 2025, and, for the first time, brings their critical ICT third-party providers under EU-level oversight.

Five areas, one regulation.
DORA (Regulation (EU) 2022/2554) pulls the pieces of operational resilience into a single, directly applicable rulebook. Its requirements fall into five areas.
- An ICT risk-management framework owned by the management body.Resilience is the board’s responsibility, not something delegated wholesale to IT.
- ICT incident management, classification and major-incident reporting.A defined process to detect, classify and report the incidents that matter.
- Digital operational resilience testing, including threat-led penetration testing (TLPT) for significant entities.Regular testing, with TLPT expected of the entities that carry the most weight.
- ICT third-party risk management, including a maintained register of information.A single register covering all ICT third-party arrangements, kept current.
- Information and intelligence sharing.Arrangements to exchange cyber threat information across the sector.
Supervisors want proof it works, not proof it was written down.
Where firms trip
- Treating DORA as a one-off gap-mapping exercise, then moving on.
- A register of information that is incomplete, or already stale.
- Concentration risk sitting in a handful of cloud and ICT providers.
- Incident classification that exists on paper but isn’t operational.
- Testing that never gets near threat-led.
How we help
A named security lead who owns the ICT risk framework at board level and can answer for it: incident reporting, testing and the register included.
TransformationTurning DORA from a gap-map into how the firm runs: third-party risk, concentration and the register maintained as living processes, not a one-off.
Board and NED advisoryThe fluency the management body now needs to own resilience, question the testing programme and stand behind what gets reported.